Privacy Policy

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a contact form on our Site
• Place an order or make a purchase
• Email or call us directly
• Subscribe to any communications from us

This information may include: name, email address, phone number, mailing address, vessel type, payment information, and any message content you submit.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• IP address and browser type
• Pages visited and time spent on the Site
• Referring website addresses
• Device information

This information is collected using cookies and similar tracking technologies. You can control cookie settings through your browser.

Payment Information

Payment transactions are processed through Square. We do not store your full credit card number or payment credentials on our servers. Please review Square's privacy policy for information on how payment data is handled.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your questions and customer service requests
• Send order confirmations and shipping updates
• Improve our Site and product offerings
• Comply with legal obligations
• Prevent fraudulent transactions and monitor for security threats

We will not use your information for any purpose not described in this Privacy Policy without first obtaining your consent.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business, including:

• Square (payment processing)
• Email service providers (for customer communications)
• Shipping carriers (for order fulfillment)

These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal process, protect our rights, or protect the safety of others.

Business Transfers

If Alternate Marine Power LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we may use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with our Site
• Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly if cookies are disabled.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Order information is retained for a minimum of 7 years for tax and accounting purposes
• Customer service communications are retained for 2 years
• Marketing preferences are retained until you opt out

When we no longer need your information, we will securely delete or anonymize it.

6. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• SSL/TLS encryption for data transmitted to and from our Site
• Secure payment processing through Square
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct inaccurate or incomplete information
• Right to Deletion: Request that we delete your personal information
• Right to Opt-Out: Opt out of any marketing communications at any time
• Right to Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Washington State Residents

Washington State residents have rights under the Washington My Health MY Data Act. For questions about your rights, please contact us directly.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete such information.

9. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies solely to information collected by Alternate Marine Power LLC.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the revised policy.